Your completed project will be sent via email to the address provided during your order.
Frequently asked questions
How much does your service cost?
Visit the Pricing tab on our website to explore our exclusive deals for logo animation and design packages. Discounts are available for bulk video orders as part of our bundle pricing.
How soon will I receive my order?
Logo animation orders are delivered within 96 hours. Need it sooner? Opt for expedited delivery (24 hours or less) for a small additional fee.
Can you combine animation effects from different samples?
No, we cannot merge effects from multiple templates. Your video will match the chosen template exactly.
Can animation colors be customized to match my logo?
Yes, where applicable, we adjust colors to align with your logo. For specific queries, contact our animation team at support@jvlogoanimators.com.
What if I don’t have a logo?
If you don’t have a logo, you will need to hire a professional logo maker or designer to create one for you. A skilled designer can craft a logo that represents your brand effectively and aligns with your vision. There are many freelance platforms and design agencies available to help with this. Please note that we do not provide logo design services.
Where can I use an animated logo?
- Social Media (Instagram, Facebook, TikTok)
- Ads and Promotions
- YouTube Intros/Outros
- Websites, Presentations, and Marketing Videos
Will my video include sound?
Yes, all templates come with default sound effects. If you prefer a silent video, email our team with your order details to remove the audio.
Can I make changes to the animation template?
No, templates cannot be altered except for color changes (if allowed). For questions, contact support@jvlogoanimators.com.
Do you offer custom animation videos?
No, we only provide animations from our 200+ templates. For specific needs, contact us via Instagram or use the chat feature on our website.
What payment methods do you accept?
We accept PayPal and major credit cards.
When is payment required?
Full payment is required upfront for all orders.
What is your refund policy?
Due to the nature of digital design, refunds are not available once work has started. However, we’ll address any issues to ensure your satisfaction.
What file types are required for animation?
We accept PNG (with a transparent background) or JPG files.
What formats are videos delivered in?
Choose between 16:9 horizontal or 9:16 vertical formats, depending on your needs. Videos are provided in 1080p HD, with an optional 4K upgrade.
Why buy multiple animation videos?
Using various animations keeps your brand fresh for marketing, promos, and social media. Bundle deals make this a cost-effective choice.